DayFood – Terms & Conditions
Please read these terms carefully before placing an order.
1. Order Confirmation
Orders are confirmed only after successful placement through the DayFood App.
2. Food Preparation
Food is prepared and packed by the respective restaurant. Preparation time may vary.
3. Delivery
Delivery time is an estimate and may change due to traffic, weather, restaurant delays, or other unavoidable reasons.
4. Order Cancellation
Cancellation is subject to the DayFood cancellation policy. Orders already prepared or dispatched may not be eligible for cancellation/refund.
5. Payment
Customers must pay the displayed order amount through the available payment options.
6. Offers & Cashback
Discounts, offers, and cashback are subject to applicable terms and may vary from time to time.
7. Refunds
Eligible refunds will be processed according to DayFood’s refund policy.
8. Customer Responsibility
Customers must provide correct delivery details and a valid contact number.
9. Food Quality
Any food-quality complaint should be reported to DayFood promptly after delivery with relevant details.
10. Policy Changes
DayFood reserves the right to update these Terms & Conditions from time to time.
DayFood – Product Photo Terms & Conditions
Please note how product photos on DayFood relate to the item you actually receive.
1. Reference Photos
Product photos displayed on DayFood are for reference and presentation purposes only.
2. Actual Product
The actual food/product delivered may vary slightly in appearance, colour, size, quantity, garnishing, or presentation from the displayed photo.
3. Restaurant Responsibility
Restaurant partners are responsible for providing accurate and updated photos of their food items.
4. Photo Accuracy
DayFood does not guarantee that product photos will exactly match the item delivered.
5. Photo Changes
Restaurants may change ingredients, presentation, packaging, or portion size. Updated photos should be provided whenever there is a significant change.
6. Third-Party Images
Restaurants must have the necessary rights or permission to use any photos uploaded to DayFood. DayFood is not responsible for unauthorized images submitted by restaurants.
7. No Misleading Photos
Photos must not be misleading, digitally altered in a way that misrepresents the product, or used to show unavailable ingredients or portions.
8. DayFood Rights
DayFood reserves the right to remove, replace, or request changes to any product photo that is misleading, inappropriate, low-quality, copyrighted without permission, or violates platform policies.
9. Customer Complaints
Minor differences between the displayed photo and the actual product, which do not materially affect the ordered item, will not automatically qualify for a refund or cancellation.
10. Acceptance
By listing a product on DayFood, the restaurant confirms that the uploaded product photos are accurate and that it has the right to use them.