Privacy Policy
We collect personal, payment, and usage information to provide and improve our food delivery services.
Data Collected
- Personal details: name, email, phone, address
- Payment information
- Usage data and preferences
- Ratings, reviews, and content you provide
How We Use Data
- Order processing and delivery
- Personalized offers and experience
- Security, analytics, and communication
Refund Policy
Refunds are applicable in case of service failures such as late delivery, merchant cancellation, or wrong items.
- Late or failed delivery
- Incorrect or missing items
- Restaurant cancellation
Customers must report issues within the specified time (usually 24 hours).
Shipping & Delivery Policy
- Orders processed within 2–4 hours
- Delivery available in selected zones only
- Real-time order tracking available
- No returns for perishable food items
Terms & Conditions
- Users must be 18 years or older
- Platform acts as an intermediary
- Restaurants are responsible for food quality
- Accounts may be blocked for illegal activity
- Jurisdiction applies as per company policy